Privacy Policy | Fi50 Research & Science

FI50 ENGINEERED RESEARCH & SCIENCES LLC
Fi50 Research & Science

Effective Date: September 1, 2026
Last Updated: September 22, 2026

This Privacy Policy (“Privacy Policy”) describes how FI50 ENGINEERED RESEARCH & SCIENCES LLC, doing business as Fi50 Research & Science (“Fi50,” “we,” “us,” or “our”), collects, uses, discloses, retains, and protects personal information when individuals visit fi50science.com, create an account, request research access, place or receive an order, communicate with us, submit a claim, or otherwise interact with our website and related services (collectively, the “Services”).

This Privacy Policy should be read together with Fi50’s Terms & Conditions, Refund, Replacement & Claims Policy, and Shipping & Delivery Policy.

By using the Services or providing information to Fi50, you acknowledge the privacy practices described in this Privacy Policy.

Where applicable law requires affirmative consent for a particular activity, Fi50 will seek that consent separately as required.

Nothing in this Privacy Policy limits any privacy right that applicable law does not permit a business to waive or restrict.

01 — SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to personal information Fi50 processes in connection with:

The Fi50 website.
Customer and research-access accounts.
Account registration.
Checkout.
Orders and payments.
Shipping and delivery.
Customer support.
Refund, replacement, and claims administration.
Email communications.
SMS communications, if offered.
Fraud prevention.
Security and compliance activities.
Other interactions with Fi50.

This Privacy Policy does not govern the independent privacy practices of third-party businesses or services that Fi50 does not control.

02 — PERSONAL INFORMATION WE COLLECT

Depending on how you interact with Fi50, we may collect the following categories of information.

Contact Information

This may include:

Name.
Email address.
Telephone number.
Billing address.
Shipping address.
Other contact information voluntarily provided to Fi50.

Account Information

This may include:

Account username or email address.
Account identifiers.
Account preferences.
Account status.
Order history.
Saved addresses.
Research-access status.
Communications associated with the account.

Passwords and authentication credentials may be processed through Fi50’s website platform and associated service providers.

Customers are responsible for maintaining the confidentiality of their account credentials.

Research-Access and Business Information

Because access to certain areas or products may be restricted, Fi50 may collect information such as:

Company or institution name.
Research field.
Business or laboratory-related information.
Confirmation that the purchaser is at least 21 years old.
Research-use acknowledgments.
Purchaser certifications.
Acceptance of Fi50 policies and contractual terms.
Other information reasonably necessary to evaluate or administer research access.

Fi50 may retain records showing when and how required acknowledgments or certifications were submitted.

Order and Transaction Information

We may collect information relating to:

Products ordered.
Order number.
Order date.
Quantity.
Purchase amount.
Shipping charges.
Processing fees.
Discounts or promotions.
Billing status.
Payment status.
Refunds.
Replacements.
Credits.
Shipping and delivery information.
Transaction identifiers.

Payment Information

Payment transactions may be processed by independent third-party payment processors, acquiring banks, card networks, financial institutions, or related providers.

Fi50 does not intentionally store complete payment-card numbers or card security codes on its own systems when those details are handled directly by an authorized payment processor.

Fi50 may receive and retain limited payment-related information, such as:

Payment status.
Transaction identifier.
Payment method type.
Limited card information such as the last digits, where provided by the processor.
Fraud-review information.
Refund status.

Payment providers process payment information under their own terms, privacy policies, security practices, and legal obligations.

03 — SHIPPING AND DELIVERY INFORMATION

To fulfill orders, Fi50 may collect and process:

Recipient name.
Delivery address.
Telephone number where needed for delivery.
Email address.
Shipping method.
Carrier information.
Tracking information.
Delivery confirmation.
Shipping exception information.
Address-correction information.
Other information reasonably necessary to complete or investigate delivery.

Fi50 may receive updated delivery information from shipping carriers and fulfillment providers.

04 — CLAIMS AND CUSTOMER-SERVICE INFORMATION

If you contact Fi50 regarding an order, refund, replacement, shipping issue, quality concern, or other claim, we may collect information including:

Order number.
Product information.
Lot or batch number.
Photographs.
Shipping documentation.
Carrier information.
Laboratory reports.
Analytical data.
Chain-of-custody information.
Storage information.
Emails or other communications.
Other information reasonably necessary to investigate and resolve the matter.

Fi50 may retain claim documentation as necessary for fraud prevention, dispute resolution, legal compliance, recordkeeping, or enforcement of Fi50’s policies.

05 — COMMUNICATIONS

When you communicate with Fi50, we may collect:

Your contact information.
The content of your communication.
Date and time of communication.
Order or account information associated with the inquiry.
Attachments or documents you provide.
Customer-service records.
Follow-up communications.

Communications may occur through:

Email.
Website forms.
SMS, if available.
Customer-account functions.
Other communication channels Fi50 may make available.

06 — INFORMATION COLLECTED AUTOMATICALLY

When you visit or use the website, Fi50 and its technology providers may automatically collect certain technical information, including:

Internet Protocol (“IP”) address.
Browser type.
Device type.
Operating system.
Approximate geographic information derived from IP address.
Referring website or page.
Pages visited.
Date and time of visits.
Session activity.
Website interactions.
Shopping-cart activity.
Login activity.
Cookie identifiers.
Security information.
Error or diagnostic information.

This information may be used for website operation, security, analytics, troubleshooting, fraud prevention, and improving the Services.

07 — SOURCES OF PERSONAL INFORMATION

Fi50 may obtain personal information from:

You directly.
Your browser or device.
Your Fi50 account.
Payment processors.
Shipping carriers.
Website and ecommerce service providers.
Fraud-prevention and security providers.
Communications providers.
Analytics providers.
Other service providers assisting Fi50.
Other sources where permitted by law and reasonably necessary for a legitimate business purpose.

08 — HOW WE USE PERSONAL INFORMATION

Fi50 may use personal information to:

Operate the website.
Create and maintain customer accounts.
Administer research-access requirements.
Verify required acknowledgments and certifications.
Process orders.
Process payments.
Fulfill purchases.
Calculate shipping and fees.
Provide order confirmations.
Provide receipts.
Provide tracking and shipping information.
Deliver products.
Respond to customer inquiries.
Investigate claims.
Process refunds and replacements.
Resolve payment disputes.
Prevent duplicate recoveries.
Detect and prevent fraud.
Protect Fi50 accounts and systems.
Investigate unauthorized activity.
Maintain transaction and compliance records.
Enforce Fi50’s Terms & Conditions and other policies.
Protect Fi50’s legal rights.
Protect customers, service providers, and others.
Improve website functionality.
Diagnose technical problems.
Analyze website performance.
Meet tax, accounting, financial, contractual, regulatory, and legal obligations.
Respond to lawful requests from authorities.
Establish, exercise, or defend legal claims.
Send transactional communications.
Send promotional communications where permitted by law.
Carry out other purposes disclosed when information is collected or with the individual’s consent.

09 — RESEARCH-ACCESS INFORMATION

Fi50 may use information submitted during registration or research-access screening to:

Administer restricted website access.
Confirm required age acknowledgments.
Record research-use certifications.
Evaluate information associated with purchaser accounts.
Detect false or misleading registrations.
Prevent circumvention of access controls.
Investigate suspected prohibited use.
Protect Fi50’s legitimate business and compliance interests.

Submission of company, institution, or research-field information does not create any representation by Fi50 that the purchaser possesses a particular professional license, laboratory accreditation, research qualification, or governmental authorization.

10 — NO PERSONAL MEDICAL INFORMATION REQUIRED

Fi50 sells research materials and does not operate as a healthcare provider, medical practice, pharmacy, veterinary provider, or clinical service.

Fi50 does not normally require customers to provide personal medical diagnoses, medical histories, treatment information, prescription information, or other personal health information in order to create an account or purchase research products.

Customers should not submit personal medical or veterinary information through:

Account fields.
Order notes.
Customer-service messages.
Claim communications.
Product reviews.
Other free-text fields

unless Fi50 specifically requests information for a lawful and appropriate purpose.

Research-field information collected for account access is intended to describe a research or business context and should not be used to submit personal treatment information.

11 — COOKIES AND SIMILAR TECHNOLOGIES

The Fi50 website may use cookies and similar technologies.

These technologies may support functions such as:

Maintaining user sessions.
Remembering account preferences.
Maintaining shopping-cart contents.
Checkout functionality.
Authentication.
Security.
Fraud prevention.
Website performance.
Analytics.
Understanding website usage.

Some cookies are necessary for website, account, cart, or checkout functionality.

Other cookies or similar technologies may be used for analytics or other non-essential purposes where enabled.

Where applicable law requires consent or another choice concerning non-essential cookies, Fi50 will provide the required choice or mechanism.

Users may also be able to control cookies through their browser settings.

Disabling certain cookies may prevent portions of the website from functioning correctly.

12 — ANALYTICS AND SIMILAR SERVICES

Fi50 may use third-party tools to understand how visitors interact with the website, maintain security, diagnose errors, and improve website performance.

Depending on the particular service, these providers may process:

IP addresses.
Device identifiers.
Browser information.
Website activity.
Referring pages.
Session information.
Cookie identifiers.

Fi50 does not authorize analytics providers to use customer order information for unrelated independent purposes except as permitted by applicable contractual terms and law.

13 — HOW WE DISCLOSE PERSONAL INFORMATION

Fi50 may disclose personal information when reasonably necessary to businesses that perform services for Fi50 or help administer a transaction.

These may include:

Website and Ecommerce Providers

Providers that support:

Website hosting.
Website operation.
Ecommerce functionality.
Account management.
Database services.
Technical support.
Security.

Payment Providers

Payment processors, acquiring banks, card networks, financial institutions, and fraud-prevention providers may receive information necessary to:

Authorize transactions.
Process payments.
Prevent fraud.
Administer refunds.
Resolve payment disputes.

Shipping and Fulfillment Providers

Shipping carriers and related providers may receive information required to:

Create shipments.
Deliver packages.
Provide tracking.
Correct addresses.
Investigate lost or damaged shipments.
Handle carrier claims.

Communications Providers

Email, messaging, and other communications service providers may process information necessary to deliver:

Account messages.
Order confirmations.
Shipping notices.
Customer-service communications.
Promotional communications where permitted.

Security and Fraud-Prevention Providers

Information may be shared where reasonably necessary to:

Authenticate activity.
Detect fraud.
Prevent unauthorized transactions.
Investigate abuse.
Protect website security.

Professional Advisers

Fi50 may disclose appropriate information to:

Attorneys.
Accountants.
Auditors.
Insurers.
Consultants.
Other professional advisers

when reasonably necessary for legitimate business, legal, accounting, compliance, insurance, or dispute-related purposes.

14 — LEGAL AND COMPLIANCE DISCLOSURES

Fi50 may disclose personal information where Fi50 reasonably believes disclosure is necessary or appropriate to:

Comply with applicable law.
Respond to lawful legal process.
Respond to court orders or subpoenas.
Respond to lawful governmental or regulatory requests.
Investigate suspected fraud or unlawful activity.
Protect Fi50’s rights.
Enforce Fi50’s agreements or policies.
Protect the safety, rights, property, or security of Fi50, customers, service providers, or others.
Establish, exercise, or defend legal claims.

Fi50 may object to requests that it reasonably believes are invalid, excessive, or unlawful.

15 — BUSINESS TRANSACTIONS

Personal information may be disclosed or transferred in connection with an actual or proposed:

Merger.
Acquisition.
Financing.
Reorganization.
Sale of business assets.
Change of control.
Bankruptcy.
Restructuring.
Similar corporate transaction.

Where required by applicable law, appropriate notice or protections will be provided.

16 — SALE, SHARING, AND THIRD-PARTY MARKETING

Fi50 does not sell customer personal information in exchange for monetary payment.

Fi50 does not sell or provide customer mobile telephone numbers or SMS consent information to third parties for those third parties’ own independent marketing or promotional purposes.

Fi50 also does not intend to disclose customer contact or order information to data brokers for their independent direct-marketing use.

Certain state privacy laws may define terms such as “sale,” “sharing,” or “targeted advertising” more broadly than an ordinary monetary sale.

If Fi50 engages in an activity that is legally considered a sale, sharing, or targeted-advertising disclosure under a law applicable to Fi50 and the individual, Fi50 will provide any notice and opt-out mechanism required by that law.

17 — EMAIL COMMUNICATIONS

Fi50 may send transactional or relationship emails concerning:

Account activity.
Registration.
Research access.
Orders.
Payments.
Shipping.
Delivery.
Claims.
Refunds.
Security.
Policy changes.
Customer-service matters.

Fi50 may also send commercial or promotional email where permitted by applicable law.

Promotional emails will include an available method to unsubscribe where required.

Opting out of promotional email does not necessarily prevent Fi50 from sending transactional or relationship messages that are reasonably necessary to administer an account, order, claim, security matter, or existing transaction.

18 — SMS AND TEXT MESSAGES

If Fi50 offers SMS communications, customers may receive transactional messages relating to:

Account activity.
Orders.
Payments.
Shipping.
Delivery.
Customer-service matters.

Where required by applicable law, promotional or marketing text messages will be sent only after obtaining the required consent.

Consent to receive promotional SMS messages is not a condition of purchasing products from Fi50.

Message frequency may vary.

Message and data rates may apply.

Where two-way messaging is supported, customers may reply STOP to request that applicable text messages stop and may reply HELP for assistance.

Fi50 will process revocation and opt-out requests as required by applicable law.

Mobile telephone numbers and SMS consent information will not be sold or provided to third parties for their independent marketing purposes.

19 — PRIVACY CHOICES

Depending upon the communication or technology involved, users may be able to:

Unsubscribe from marketing email.
Opt out of promotional SMS.
Adjust browser cookie settings.
Use available website cookie controls.
Update certain account information.
Contact Fi50 regarding their personal information.

Some communications, cookies, and processing activities are necessary to operate accounts, complete transactions, maintain security, or comply with legal obligations and therefore may not be optional.

20 — STATE PRIVACY RIGHTS

Privacy rights vary depending upon the individual’s state of residence, the type of information involved, and whether a particular privacy law applies to Fi50.

Where applicable law grants an individual privacy rights and Fi50 is subject to those requirements, those rights may include the right to:

Confirm whether Fi50 processes personal information.
Request access to personal information.
Request correction of inaccurate information.
Request deletion of qualifying information.
Request a portable copy of qualifying information.
Obtain information concerning categories of information collected.
Obtain information regarding certain disclosures.
Opt out of a legally defined sale of personal information.
Opt out of legally defined sharing or targeted advertising.
Limit certain uses of sensitive personal information where applicable.
Appeal certain privacy-request decisions where applicable.
Exercise privacy rights without unlawful discrimination.

These rights are subject to applicable exceptions and limitations.

For example, Fi50 may be permitted or required to retain information necessary to:

Complete a transaction.
Maintain legally required records.
Detect fraud.
Protect security.
Exercise or defend legal claims.
Enforce contracts.
Comply with tax or accounting requirements.
Comply with another legal obligation.

21 — HOW TO SUBMIT A PRIVACY REQUEST

Privacy requests may be submitted to:

info@fi50science.com

Use the subject:

Privacy Request

Please describe the request sufficiently for Fi50 to understand and respond to it.

Where permitted or required by applicable law, Fi50 may need to verify the identity of the person making a request before:

Providing personal information.
Correcting personal information.
Deleting personal information.
Processing another privacy request.

Fi50 will use information submitted for verification only as reasonably necessary to authenticate and process the request, prevent fraud, and maintain appropriate records.

Fi50 will respond within the timeframe required by applicable law where such a requirement applies.

22 — AUTHORIZED AGENTS

Where applicable law permits an authorized agent to submit a privacy request on an individual’s behalf, Fi50 may require reasonable evidence that the agent is authorized to act for that individual.

Fi50 may also request direct confirmation or identity verification from the individual where permitted by law.

23 — UNIVERSAL OPT-OUT OR BROWSER PRIVACY SIGNALS

Some jurisdictions recognize browser-based or device-based privacy preference signals.

Where a law applicable to Fi50 requires Fi50 to recognize a legally valid universal opt-out mechanism or similar signal, Fi50 will process the signal as required by that law.

Because browser “Do Not Track” technologies do not operate under a single uniform standard, Fi50 may not respond to every browser-based Do Not Track signal unless legally required.

24 — DATA RETENTION

Fi50 retains personal information for as long as reasonably necessary for the purposes for which it was collected or for another legitimate and lawful purpose.

Retention considerations may include:

Maintaining customer accounts.
Fulfilling orders.
Shipping and delivery.
Processing refunds.
Resolving claims.
Responding to customer inquiries.
Preventing fraud.
Maintaining financial records.
Maintaining tax records.
Meeting accounting requirements.
Maintaining transaction history.
Protecting legal rights.
Defending disputes.
Enforcing agreements.
Compliance with applicable legal or regulatory requirements.

Different categories of information may be retained for different periods.

When information is no longer reasonably necessary, Fi50 may delete, anonymize, aggregate, or otherwise dispose of it in accordance with applicable requirements and business practices.

25 — DATA SECURITY

Fi50 uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

Unauthorized access.
Unauthorized use.
Unauthorized disclosure.
Loss.
Misuse.
Alteration.
Destruction.

Fi50 also relies on third-party service providers for portions of its technology, payment, ecommerce, hosting, communications, and shipping infrastructure.

No website, electronic transmission, database, or storage system can be guaranteed to be completely secure.

Accordingly, Fi50 cannot guarantee absolute security of personal information.

Customers should also take reasonable steps to protect their account credentials and devices.

26 — SECURITY INCIDENTS

If Fi50 becomes aware of a security incident affecting personal information, Fi50 may:

Investigate the incident.
Take reasonable containment measures.
Work with relevant service providers.
Preserve relevant evidence.
Take corrective action.
Provide legally required notifications.

Fi50 will provide notice of a qualifying personal-information breach where and in the manner required by applicable law.

27 — DEIDENTIFIED AND AGGREGATED INFORMATION

Fi50 may create or use aggregated, statistical, or deidentified information that cannot reasonably be used to identify a particular individual.

Fi50 may use such information for:

Business analysis.
Website improvement.
Security.
Operational planning.
Research concerning website performance.
Other lawful business purposes.

Where applicable law regulates deidentified information, Fi50 will handle that information in accordance with applicable requirements.

28 — THIRD-PARTY SERVICES AND LINKS

The Services may contain links to, interact with, or rely upon third-party:

Websites.
Payment services.
Shipping services.
Communications services.
Analytics tools.
Social-media platforms.
Other technologies.

Third parties operate under their own privacy policies, terms, security practices, and legal obligations.

Fi50 is not responsible for the independent privacy or security practices of third parties that Fi50 does not control.

Customers should review the privacy policies of third-party services they choose to use.

29 — CHILDREN AND AGE RESTRICTIONS

Fi50’s commercial Services and research-product access are intended for individuals who are at least 21 years of age.

Fi50 does not knowingly authorize individuals under 21 to purchase research products through the Services.

Fi50 also does not knowingly collect personal information online from children under 13 in a manner subject to the Children’s Online Privacy Protection Act.

If Fi50 learns that an account was created or personal information was submitted in violation of Fi50’s applicable age restrictions, Fi50 may:

Suspend or terminate the account.
Cancel applicable transactions.
Delete or restrict personal information where appropriate.
Retain information when reasonably necessary for fraud prevention, legal compliance, dispute resolution, or another lawful purpose.

A parent or guardian who believes a minor has submitted personal information may contact:

info@fi50science.com

30 — UNITED STATES OPERATIONS

Fi50 currently conducts its online commercial operations primarily for customers with eligible United States shipping addresses.

Fi50’s systems and service providers may process or store information in the United States.

Individuals accessing the website from outside the United States should understand that information may be processed in the United States and other locations used by Fi50’s service providers, subject to applicable law.

The availability of the website outside the United States does not mean Fi50 offers products for delivery in every jurisdiction.

31 — NO WAIVER OF LEGAL RIGHTS

Nothing in this Privacy Policy is intended to:

Waive a privacy right that cannot lawfully be waived.
Limit a remedy that applicable law does not permit Fi50 to limit.
Avoid a legally required disclosure.
Prevent an individual from exercising an applicable statutory privacy right.

Where this Privacy Policy conflicts with a mandatory legal requirement, the mandatory legal requirement will control.

32 — RELATIONSHIP TO OTHER FI50 POLICIES

This Privacy Policy governs Fi50’s handling of personal information.

Fi50’s:

Terms & Conditions
Refund, Replacement & Claims Policy
Shipping & Delivery Policy

govern other aspects of the relationship between Fi50 and its customers.

Information collected in connection with refunds, claims, shipping, research access, order processing, or contractual enforcement may be processed as described in both this Privacy Policy and the applicable Fi50 policy.

33 — CHANGES TO THIS PRIVACY POLICY

Fi50 may update this Privacy Policy prospectively to reflect changes in:

Business operations.
Website functionality.
Service providers.
Technology.
Security practices.
Data practices.
Legal or regulatory requirements.

When Fi50 updates this Privacy Policy, Fi50 will revise the Last Updated date displayed at the top.

Where applicable law requires additional notice or consent for a material change, Fi50 will provide that notice or obtain that consent as required.

A revised Privacy Policy does not retroactively eliminate a privacy right that applicable law does not permit Fi50 to eliminate.

34 — CONTACT INFORMATION

Questions, concerns, or privacy requests concerning this Privacy Policy may be directed to:

FI50 ENGINEERED RESEARCH & SCIENCES LLC
Fi50 Research & Science

Email: info@fi50science.com
Website: fi50science.com

For a privacy-rights request, use the email subject:

Privacy Request

Please include sufficient information to allow Fi50 to identify and respond to the request.